Legal & Trust Center
Legal & Trust Center
Your trust means everything to us.
Kulohi is a voice-first AI companion app for older adults. This Trust Center explains how we protect member information, how Robin and private sharing work, and the commitments we make to every person who places their trust in us.
We wrote these policies to be understood, not just accepted.
Start Here
The promise behind the policies.
What We Believe
What We Believe
The principles that guide Kulohi, Robin, Kindred, and the way we care for the memories entrusted to us.
Your Privacy
Privacy Policy
How Kulohi collects, uses, shares, stores, and protects personal information.
Security & Data Practices
How Kulohi approaches account protection, data stewardship, service providers, and member trust.
Cookie Policy
Which cookies and similar technologies Kulohi uses and how to manage your preferences.
Your Membership
Terms of Service
The rights and responsibilities that apply when using Kulohi and Gremlin Labs services.
Refund Policy
How cancellations, refunds, subscriptions, and billing disputes are handled for paid services.
Acceptable Use Policy
What is allowed, what is not allowed, and how Gremlin Labs services may be used responsibly.
Robin & Safety
Kindred & Legacy
Kindred Permissions & Trusted Access Policy
How Kindred, Kulohi's private sharing space for family and loved ones, protects member choices through plain-language permissions.
Legacy Features Policy
How Kulohi's developing Legacy story-stewardship features, member preferences, and future account transitions are expected to work.