Kulohi

Legal & Trust Center

Legal & Trust Center

Your trust means everything to us.

Kulohi was created to help preserve memories, strengthen relationships, and care for the people who matter most. This Trust Center explains how we protect your information, how our services work, and the commitments we make to every member who places their trust in us.

We wrote these policies to be understood, not just accepted.

Start Here

The promise behind the policies.

What We Believe

What We Believe

The principles that guide Kulohi, Robin, Circle, and the way we care for the memories entrusted to us.

Read What We Believe

Privacy Policy

How Kulohi collects, uses, shares, stores, and protects personal information.

Security & Data Practices

How Kulohi approaches account protection, data stewardship, service providers, and member trust.

Cookie Policy

Coming soon. Kulohi's Cookie Policy will be published with our consent management tools.

Terms of Service

The rights and responsibilities that apply when using Kulohi and Gremlin Labs services.

Refund Policy

How cancellations, refunds, subscriptions, and billing disputes are handled for paid services.

Acceptable Use Policy

What is allowed, what is not allowed, and how Gremlin Labs services may be used responsibly.

AI & Voice Assistant Disclosure

Important disclosures about Robin, AI-generated content, voice features, and member responsibility.

Medical & Emergency Disclaimer

Kulohi is not medical care, emergency monitoring, therapy, or a clinical service.

Circle Permissions & Family Access Policy

How Circle and family access should respect consent, privacy, dignity, and Primary Member control.

Legacy Features Policy

How Legacy Features, Legacy Preferences, and Legacy Transition concepts are expected to work.

Accessibility Statement

Kulohi's commitment to making companion software more accessible, readable, and supportive.

Contact & Legal Notices

How to contact Gremlin Labs for support, legal notices, privacy requests, and accessibility feedback.