Medical & Emergency Disclaimer

Kulohi was created to help people stay organized, preserve memories, strengthen relationships, and support everyday life.

Where the corresponding features are available, Kulohi can help organize appointments, reminders, member-entered information, important life events, and meaningful connection. These features may be helpful, but Kulohi is not a medical device, and Robin is not a healthcare professional.

This disclaimer explains the important role Kulohi plays, the limitations of Robin’s assistance, and when professional medical care should always take priority.

Kulohi is operated by Gremlin Labs LLC, doing business as Kulohi.

Kulohi is designed to support your daily life.

It is not intended to:

• diagnose medical conditions;
• prescribe medications;
• recommend treatments;
• replace your doctor or healthcare team;
• monitor medical conditions;
• provide emergency medical care.

Any health-related information provided through Kulohi is for general informational purposes only.

Where the corresponding features are available, Robin may assist with everyday organizational tasks based on information you provide, such as:

• remembering appointments;
• saving medication information you choose to enter;
• creating general reminders from details you provide;
• organizing health-related notes;
• helping you prepare questions for your healthcare provider;
• recording information you choose to save;
• organizing routine information you choose to save.

These features are intended to support you, not replace professional medical guidance.

Robin cannot:

• diagnose illnesses;
• interpret laboratory results;
• prescribe medication;
• recommend starting or stopping medication;
• determine whether symptoms are serious;
• provide medical clearance;
• replace emergency responders;
• make healthcare decisions on your behalf.

Medical decisions should always be made with qualified healthcare professionals.

If you choose to create a reminder related to medication, it is based on the information you provide.

You are responsible for ensuring that medication names, schedules, dosages, and instructions are accurate.

Kulohi does not independently verify medication information.

Missing, incorrect, or delayed reminders may occur due to technical issues, connectivity problems, device settings, or other circumstances beyond our reasonable control.

Medication reminders should never be your only method of managing important prescriptions.

Robin may help you remember appointments and organize related information.

However, you remain responsible for:

• confirming appointment dates and times;
• verifying locations;
• confirming changes made by healthcare providers;
• attending scheduled appointments.

Kulohi does not guarantee that reminders will always be delivered or received.

You may choose to store health-related information within Kulohi.

This information is used only to provide the features you request, personalize your experience, and support authorized functionality.

Kulohi is designed with privacy in mind, and your health-related information is handled according to our Privacy Policy.

Robin is designed to be supportive, encouraging, and conversational.

However, Robin is not:

• a therapist;
• a psychologist;
• a psychiatrist;
• a licensed counselor;
• a crisis intervention service.

If you are experiencing emotional distress, thoughts of self-harm, or another mental health crisis, seek immediate assistance from qualified professionals or your local emergency services.

If you believe you or someone else is experiencing a medical emergency, call your local emergency services immediately.

Do not wait for Robin to respond.

Robin cannot:

• contact emergency responders;
• dispatch police, fire, or ambulance services;
• guarantee immediate assistance;
• monitor ongoing emergencies.

If immediate help is needed, always contact emergency services directly.

Kindred members and caregivers may use Kulohi to help support a loved one.

However, Kulohi should not be relied upon as the sole method of monitoring another person’s health, medication adherence, or safety.

People providing care or supervision remain responsible for doing so appropriately based on their individual circumstances.

Like any technology, Kulohi may occasionally experience:

• internet outages;
• delayed notifications;
• incorrect AI responses;
• software bugs;
• service interruptions;
• device compatibility issues.

Members should maintain independent methods for managing important healthcare needs whenever appropriate.

As Kulohi continues to evolve, we may update this Medical & Emergency Disclaimer.

When significant changes are made, we will update the “Last Updated” date and, where appropriate, provide additional notice.

Questions regarding this Medical & Emergency Disclaimer may be directed to:

Gremlin Labs LLC

Privacy & Safety

Email: support@kulohi.com

Website: https://kulohi.com

Questions?

Kulohi is designed to support everyday life with thoughtful reminders, organization, and conversation. It is not a substitute for professional medical care.

If you have questions about how health-related features work, contact support@kulohi.com and include Kulohi safety in the subject line.