Circle Permissions & Family Access Policy

Life is rarely lived alone.

Kulohi’s Circle is designed to help you stay connected with the people you trust while ensuring that your privacy, independence, and personal choices always remain at the center of the experience.

Every relationship is different. Some people simply want to stay informed. Others may help with reminders, appointments, or important decisions. Kulohi allows each Primary Member to decide who can help, what they can access, and when that access applies.

Being invited into someone’s Circle is a privilege built on trust, not a transfer of ownership.

Kulohi is a product of Gremlin Labs LLC.

The Primary Member is the person whose Kulohi account, stories, memories, conversations, and preferences are being supported.

Unless otherwise required by law or authorized through the member’s recorded preferences, the Primary Member remains in control of their account.

Circle allows a Primary Member to invite trusted people into their Kulohi experience.

Circle may include:

• Family members
• Friends
• Caregivers
• Legal representatives
• Other trusted individuals

The Primary Member decides who is invited and what level of access each person receives.

Kulohi currently supports multiple permission levels.

As Kulohi evolves, permission names and available capabilities may change while maintaining the same guiding principles of privacy, transparency, and member control.

Halo members are trusted people who help maintain connection.

Depending on available features, Halo members may be able to:

• receive updates shared by the Primary Member;
• send messages and encouragement;
• share photographs or memories;
• participate in approved Circle conversations;
• receive invitations to meaningful family moments.

Halo members generally do not receive access to account management, Robin conversations, private memories, or advanced settings.

Core members are trusted helpers who assist with selected day-to-day support.

Depending on the Primary Member’s preferences, Core members may be able to:

• help manage reminders;
• assist with appointments;
• receive wellness check-in notifications;
• help organize certain information;
• assist with selected account features.

Core members do not automatically receive access to private Robin conversations or Legacy Features.

Keystone members represent the highest level of trust within Circle.

Depending on the Primary Member’s preferences and applicable law, Keystone members may be able to:

• assist with advanced account management;
• help manage Legacy Preferences;
• upload supporting legal documentation;
• participate in Legacy verification;
• assist during a Legacy Transition;
• help manage additional features specifically authorized by the Primary Member.

Keystone access should be granted thoughtfully and reviewed periodically.

Conversations with Robin are personal.

Robin conversations remain private unless the Primary Member has specifically chosen to share eligible conversations through available Kulohi features.

Being a Halo, Core, or Keystone member does not automatically provide access to Robin conversations.

The Primary Member decides which Life Stories, photographs, recordings, and memories are shared with Circle members.

Some content may remain completely private.

Other content may be shared with selected members according to the Primary Member’s preferences.

Circle invitations are sent only at the request of the Primary Member or another authorized individual acting on their behalf where permitted.

Invited individuals may choose whether to accept participation in a Circle.

Kulohi may require identity verification before granting certain permission levels.

Relationships change over time.

The Primary Member is encouraged to periodically review their Circle and update permissions whenever appropriate.

Permission changes generally take effect as soon as they are saved within Kulohi.

The Primary Member may remove Circle members at any time unless restricted by applicable law or an active legal process.

Once removed, a former Circle member will generally lose access to future shared content and features associated with that invitation.

Removal does not automatically delete information that was previously shared with that individual outside of Kulohi.

Circle works together with the member’s Legacy Preferences.

During a Legacy Transition, Kulohi will make reasonable efforts to follow:

• the Primary Member’s recorded wishes;
• designated Legacy Contacts;
• applicable law;
• authorized documentation.

Circle permissions do not automatically expand during a Legacy Transition unless doing so aligns with the member’s preferences or legal requirements.

Every Circle member deserves privacy and respect.

Likewise, every Primary Member deserves confidence that their personal conversations and memories will only be shared according to their choices.

Kulohi is designed so that trust is earned through transparency, not assumptions.

Families may occasionally disagree about access to memories, Legacy Features, or account management.

When disagreements occur, Kulohi will make reasonable efforts to follow:

Kulohi may decline requests where authority cannot be reasonably established.

As Kulohi grows, additional Circle capabilities may become available.

Future features will continue to follow the same guiding principles:

• member choice;
• privacy;
• transparency;
• thoughtful access;
• respect for relationships.

We may update this policy as Circle evolves.

When significant changes are made, we will update the “Last Updated” date and, where appropriate, provide additional notice.

Questions regarding Circle permissions or family access may be directed to:

Gremlin Labs LLC

Circle Support

Email: [email protected]

Website: https://kulohi.com

Questions?

Circle is built around trust, communication, and respect for every relationship.

If you have questions about permissions, privacy, or how Circle works, please contact us at [email protected]. We’ll be happy to help explain how access works and how you can configure Circle to best support your family.